Pinnacle Hotel at the Pier
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Although we were expecting more of a mountain view rather than the buildings but it was still ok. The location was nice with a waterfront and a view to harbor. Room was comfortable and was equipped with everything necessary for our 3 night stay (microwave, iron, refrigerator, coffee maker, safe box). Room service was exceptional, we comeback to a very clean and tidy room everyday of our stay. Front desk staff was polite and friendly.
Shazia
novembre 2024
We were last here 6 years ago and returned as we had previously thoroughly enjoyed this hotel. We were not disappointed. Rooms clean, comfortable with small balcony overlooking the harbour. Everything worked. Good quality toiletries. Mini bar and fridge. Great swimming pool and sun deck to chill out a while. Good parking for car beneath the hotel. Good and varied breakfast with really kind and attentive staff. In a great location- regeneration has kicked on since we were last here and lots of new restaurants close by to the hotel as good alternatives to the hotel restaurant.
Anthony
juillet 2024
We spent our wedding night here and were quite happy with our harbour view room. The hotel was very thoughtful and left a card and some chocolate covered strawberries to congratulate us. We noticed there was also a store downstairs in the lobby which was open even when we checked in after midnight. Although we couldn't order room service for a bottle of champagne we were able to purchase one in the lobby so that was convenient.
Kristen
mai 2024
Bed comfy if a bit soft. Like having snacks and drinks in the room. Being able to open the sliding door was nice, saw otters. Bathtub is excellent and plenty of hot water. Pool, hot tub, sauna and steam room so good, and hardly saw anyone else there. Wished I had brought my workout clothes - so great that fitness and pool areas have a view instead of being stuck down in a gloomy basement level. Very responsive front desk and staff. Lots going on down here, even early week in mid-December. Outdoor skating, great cafes, honey shop was excellent, baking at Nemesis Cafe was mind-blowing, easy walk to Quay and outdoor waterfront seawall. Polygon Gallery is beautiful. Liked being able to order food from Lobby Restaurant and take up to my room. Good decaf coffee.
Laurie
décembre 2023
The room was clean and spacious, view of the waterfront was nice and the location was handy with lots of restaurants within easy walking distance. A bonus was a large Christmas Market right outside the hotel lobby doors.
Marilyn
décembre 2024
The view. This is why we booked here but we didn’t know that the room we were booking didn’t have the view because the photos did. So we upgraded and paid a little extra to get the pier view. The staff were really nice and accommodating.
Mahoney
mars 2024
The hotel was excellent. Staff were very helpful. Facilities were better than expected. View was amazing. We had breakfast both days in the Lobby restaurant and it was very good. Location was really good. So handy for the Quay and Shipyards. Lots of pubs/restaurants. Would recommend this hotel to anyone.
Vicki
mars 2024
Very clean, close proximity to shops and restaurants, excellent staff and service.
Sukh
juin 2023
Staff were friendly, helpful and accommodating. Location was perfect - a 5 minute drive from Lion's Gate Hospital, related to the purpose of our visit, but also easy walking distance to many restaurants, shops and public transit at Lonsdale Quay.
Tasha
mars 2024
We had a lovely room on the 7th floor overlooking the harbour This was high enough to see fireworks in English Bay one night! The location was perfect for visiting our family, proximity to the seabus and good restaurants within walking distance
Katriona
juillet 2024
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